1. For a large company like BCBSNC with a lot of customers, what does listening to customers...
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2. What were the challenges, the proposed solution, and the obtained results for BCBSNC?
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1 Listening to customers often means understanding the confusion of its members regarding benefits M...View the full answer
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Related Book For
Business Intelligence and Analytics Systems for Decision Support
ISBN: 978-0133050905
10th Edition
Authors: Ramesh Sharda, Dursun Delen, Efraim Turban
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