BPM encompasses five basic processes: strategize, plan, monitor, act, and adjust. Select one of these processes and

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BPM encompasses five basic processes: strategize, plan, monitor, act, and adjust. Select one of these processes and discuss the types of software tools and applications that are available to support it. Figure 4.10 provides some hints. Also, refer to Bain & Company’s list of management tools for assistance (bain.com/management_tools/home.asp).

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Business Intelligence and Analytics Systems for Decision Support

ISBN: 978-0133050905

10th Edition

Authors: Ramesh Sharda, Dursun Delen, Efraim Turban

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