Helga Godel, a German citizen, placed an order for certain software items from Pascal Enterprises, a French
Question:
Helga Godel, a German citizen, placed an order for certain software items from Pascal Enterprises, a French firm. On the same day, she ordered a silverware set from Silverwings Ltd., an Austrian company. When Godel received the package from Pascal, she u n wrapped the software and a t tempted to download the program into her computer. When she accessed the program, however, she found that though the program worked well, it was not what she had expected. Later that day, she received the silverware set. Again she was dissatisfied, this time with the quality of the product. As a European e-consumer, what rights does Godel have under the EU Directive on the Protection of Consumers in Respect of Distance Contracts? Explain.
Step by Step Answer:
The EU Directive on the Protection of Consumers in Respect of Distance Contracts Directive 977EC als...View the full answer
Business Law With UCC Applications
ISBN: 9780073524955
13th Edition
Authors: Gordon Brown, Paul Sukys
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