Visit three businesses in your community and take notes on your experiences as a shopper. Write a
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Visit three businesses in your community and take notes on your experiences as a shopper. Write a memo comparing the customer service at each. Include such information as the following: Were you greeted when you came in? Did anyone offer to help you? If you bought something, were you given a survey? What differentiates the best firm from the worst in terms of customer service?
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Entrepreneurship Starting and Operating A Small Business
ISBN: 978-0133935608
4th edition
Authors: Steve Mariotti, Caroline Glackin
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