The following blunt refusal from a restaurant owner rejects a previously agreed-to favor. To avoid endangering a
Question:
The following blunt refusal from a restaurant owner rejects a previously agreed-to favor. To avoid endangering a friendship and losing community goodwill, the writer needs to revise this message.
Your Task.
Analyze the message. List at least five weaknesses and suggest ways to improve this message. If your instructor directs, revise the letter.
Transcribed Image Text:
Current date Ms. Sally Segovia Taste of the Beach 310 Ocean Avenue, Suite 304 Carmel-by-the-Sea, CA 93521 Dear Ms. Segovia: Unfortunately, we cannot participate in this summer's Taste of the Beach event. This may be particularly disappointing to you because, merely as a friendly gesture, I had earlier agreed to provide a selection of tasty hors d'oeuvres from my res- taurant, The Zodiac. I'm sorry to let you down like this. We have participated in the past, but we just can't do it this year because our aging kitchen facilities require major and extensive remodeling. I heard that this year's Taste of the Beach is really going to be a blast with new and old food, wine, music, and artistic offerings. How did you get so many prized vintners and all those well-known chefs, artists, and music groups to participate and perform? This is probably quite disappointing to you (and to me) because the event supports Big Brothers Big Sisters of America. I know that BBBSA is simply the very best as a youth mentoring organization. Let me repeat-I'm sorry we can't participate. Don't bother to beg me. But for your silent raffle we can offer you a coupon for a dinner for two. Of course, this could not be used until October when our renovations are completed. Sincerely,
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From the provided image I can identify several weaknesses in the message and suggest ways to improve it 1 Tone of the message The tone comes across as blunt and dismissive which could potentially harm ...View the full answer
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Related Book For
Essentials Of Business Communication
ISBN: 9780357714973
12th Edition
Authors: Mary Ellen Guffey, Dana Loewy
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