Identify and discuss the critical success factors for implementing a CRM system.
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Identify and discuss the critical success factors for implementing a CRM system.
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Ten Critical Success Factors for CRM Implementations 1 Establish measurable business goals 2 Align business and IT operations 3 Get executive support upfront 4 Let business goals drive functionality 5 ...View the full answer
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Related Book For
Introduction to E-Business Management and Strategy
ISBN: 978-0750667319
1st Edition
Authors: Colin Combe
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