Thomas, I just sold products to two new customers who want to set up charge accounts. Please
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“Thomas, I just sold products to two new customers who want to set up charge accounts. Please rush the credit check so we can increase business.”
Identify the form of communication flow occurring for each statement.
A. Vertical downward
B. Vertical upward
C. Horizontal–identify as between (1) peers or (2) departments
D. Grapevine
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