More companies are using a compensation system that incorporates customer satisfaction as a more reasonable formula to

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More companies are using a compensation system that incorporates customer satisfaction as a more reasonable formula to give incentives to employees. Discuss how you would use such a system. What are the potential pitfalls of using incentive payments based only on sales?

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Managing Human Resources

ISBN: 9781292097152

8th Global Edition

Authors: Luis R Gomez Mejia, David B Balkin, Robert L Cardy

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