Select two competing service companies that you are familiar with or can visit, such as fast-food restaurants,
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Select two competing service companies that you are familiar with or can visit, such as fast-food restaurants, banks, or retail stores, and compare how they interact with customers in terms of quality.
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Mc Donald s vs Burger King In terms of quality McDonald s tends to have a more con...View the full answer
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Related Book For
Operations Management Creating Value Along the Supply Chain
ISBN: 978-0470525906
7th Edition
Authors: Roberta S. Russell, Bernard W. Taylor
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