The table below shows a day in the life of the operations director of a luxury hotel
Question:
The table below shows a day in the life of the operations director of a luxury hotel in Malta. How much time is she spending on each operations management activity?
Transcribed Image Text:
Time From To 07:00 07:45 Public areas 07:45 08:00 08:45 10:00 08:00 08:45 Meeting room 10:00 11:00 11:00 14:00 14:00 14:45 14:45 16:00 Location 16:00 17:00 Own office Restaurant terrace HR department Bars, restaurants Own office Facilities Events office Activity Walk around and check; ensure that everything operating to standard. Pool area and reception clean and tidy. Meet most staff on duty, discuss problems Read all performance reports for previous night to become aware of all issues arising. Check e-mails and reply as necessary Daily planning meeting with all department heads (front office, finance, facilities, health club, restaurant, housekeeping). Discuss today's important activities, events and constraints (potential capacity problems, etc.) Meet customers during breakfast, along with food services manager. Ensure adequate capacity available, check quality of food and service Meeting to discuss all recruitment needs for summer season. Review training plans and budgets. Agree capacity requirements for part-time staff Meet customers and check that quality meets their expectations. Visit chef with restaurant manager to pre-empt any capacity or quality problems Finalise plans for a high-profile wedding Meeting with chief engineer to discuss long-term plans and investment appraisal for improvements to air-conditioning system Planning meeting with client and selected managers for a high-profile wedding: Final design of the service package and timetable for this 300-guest event
Fantastic news! We've Found the answer you've been seeking!
Step by Step Answer:
Answer rating: 75% (4 reviews)
The operations director is spending the following amount of time on each operations management activ...View the full answer
Answered By
Muhammad Umair
I have done job as Embedded System Engineer for just four months but after it i have decided to open my own lab and to work on projects that i can launch my own product in market. I work on different softwares like Proteus, Mikroc to program Embedded Systems. My basic work is on Embedded Systems. I have skills in Autocad, Proteus, C++, C programming and i love to share these skills to other to enhance my knowledge too.
3.50+
1+ Reviews
10+ Question Solved
Related Book For
Operations Management
ISBN: 9780273708476
5th Edition
Authors: Nigel Slack, Stuart Chambers, Robert Johnston
Question Posted:
Students also viewed these Business questions
-
Hyten Corporation On June 5, 1998, a meeting was held at Hyten Corporation, between Bill Knapp, Director of Marketing/Sales, and John Rich, director of engineering. The purpose of the meeting was to...
-
Planning is one of the most important management functions in any business. A front office managers first step in planning should involve determine the departments goals. Planning also includes...
-
The table below shows estimates of activity times (weeks) for a project: Suppose that the critical path is A-C-E-F-G. What is the probability that the project will be completed. a. Within 33 weeks?...
-
When a parameter is changed, does this affect the argument that was passed into the parameter?
-
What is economic extortion?
-
Your bank account pays interest with an EAR of 5%. What is the APR quote for this account based on semiannual compounding? What is the Annual percentage rate (APR) with monthly compounding?
-
Describe precious metal and gem investments and why they remain popular despite their speculative nature.
-
W. C. Sanders, owner of Fort Engines, a producer of heavy-duty snow blower engines, needs to develop an aggregate plan for the coming year. The company currently uses 20 individuals working 160...
-
On 1 July 2021, Harvard Ltd signed a four-year lease of a machine. Harvard will pay fixed annual payments of $150 000 for four years, with the first payment on 30 June 2022. To enter the lease,...
-
Find a copy of a financial newspaper (Financial Times, The Wall Street Journal, Economist, etc.) and identify one company which is described in the paper that day. Using the list of issues identified...
-
Read the short case on Prt A Manger and, (a) identify the processes in a typical Prt A Manger shop together with their inputs and outputs. (b) Prt A Manger also supplies business lunches (of...
-
The accounts below are from the general ledger of Andrew Miller \& Company, an architectural firm. For each letter given in the T-accounts, describe the type of business transaction(s) or event(s)...
-
The economic crisis of 2007-09 was deep and prolonged enough to be known as "The Great Recession" and was followed by what was, according to some, a long but unusually slow recovery marked by...
-
Watch the video An Insider's Plan for Rehabilitating the Juvenile Justice System, Jeff Wallace ( https://www.youtube.com/watch?v=TOxpjjzP6lM ). and use Shawn's case chosen from the PBS cases Four...
-
Shylo Tusk has just bought a majority of the shares in Elektriko Ltd - an ASX-listed public company involved in manufacturing e-scooters. He is now a shareholder with 15 million ordinary shares....
-
Explain the strategies and algorithms used by the kernel for memory management, including virtual memory allocation and paging. How does the kernel ensure efficient memory utilization and minimize...
-
Discuss the process of kernel configuration and customization to tailor the operating system to specific hardware requirements and use cases. What considerations should be taken into account when...
-
How are management and leadership similar? Different?
-
Listed below are common types of current liabilities, contingencies, and commitments: a. Accounts payable b. Bank loans and commercial paper c. Notes payable d. Dividends payable e. Sales and excise...
-
What else could it do to cope with demand fluctuations?
-
Generally, what could Madame Tussaud's do to cope with its demand fluctuations?
-
What does the operation do to make queuing relatively painless? What else could it do?
-
4. Among the actions below, which is incorrect for the correction of a prior-period accounting error? A. The correction is reported prospectively and previous financial statements are not revised. B....
-
The 2025 Annual Report of Brinker International contains the following information: (in millions) June 29, 2025 June 27, 2024 Total assets $1,484 $1,436 Total liabilities 1,045 1,126 Net sales 2,761...
-
When a corporation purchases a computer for cash: O liabilities will be credited. O stockholders' equity will be debited. O the net effect on assets will be a debit. O the account Cash will be...
Study smarter with the SolutionInn App