Identify and briefly describe at least four key business capabilities provided by the use of a CRM
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Identify and briefly describe at least four key business capabilities provided by the use of a CRM system.
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The key features of a CRM system include the following Contact managementThe ability to track data o...View the full answer
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Related Book For
Principles of Information Systems
ISBN: 978-1305971776
13th edition
Authors: Ralph Stair, George Reynolds
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