What is total quality?
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What is total quality?
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Total Quality Management TQM is a management approach aimed at achieving longterm success through customer satisfaction It is a holistic approach that ...View the full answer
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Sinmon Warui Kamau
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Related Book For
Quality Management For Organizational Excellence Introduction To Total Quality
ISBN: 9780132558983
7th Edition
Authors: David L. Goetsch, Stanley B. Davis
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