Customer relationship management (CRM) helps firms gain and maintain competitive advantage by: a. merging all demographic-based and

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Customer relationship management (CRM) helps firms gain and maintain competitive advantage by:

a. merging all demographic-based and behavior-based segments of markets.

b. prohibiting them from bundling goods and services together.

c. studying which goods and services are purchased together.

d. encouraging them to produce standardized goods.

Related Book For answer-question

Essentials Of Organizational Behavior Bridging Science And Practice

ISBN: 9781453339244

1st Edition

Authors: Talya Bauer, Berrin Erdogan

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Posted Date: Jan 01, 2024 09:17 AM

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Customer relationship management (CRM) helps firms gain and maintain competitive advantage by: a. merging all demographic-based and

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Essentials Of Organizational Behavior Bridging Science And Practice

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