Given Peri's findings, what organizational communication norm has likely developed in many of these manufacturing firms? Is the norm pivotal or relevant? Obligatory or prohibited? What evidence informs your conclusion?

Use the the focus group findings and the survey results to inform your analysis. This will require you to use your knowledge and expertise to make evaluations of the orgs. The answers may not be clear cut or necessarily obvious in the text. For example, high turnover or a lack of organizational commitment are not norms, but are side effects of other communicative norms. Your job is to figure out what those norms are based on the data.This is the exact type of work you will do for you final consulting paper.

2. Considering your answer to #1, discuss the value of having an outside communication consultant investigate employee (communication) perceptions.

3. What influence may leaders have over norms and how might this differ from managers? Consider the various duties and responsibilities of these two roles and how they might shape each one's influence over norms.

3a. As a consultant (that is, if you were Peri), what specific recommendations would you give leaders to help correct the current trends in the organizations? Why would you give these recommendations and how will the recommendations improve anything?

Answer rating: 100% (QA)

1 Based on Peris findings it appears that a norm of poor communication has likely developed in many of these manufacturing firms This norm may manifest as a lack of transparency ineffective feedback m... View the full answer