Inform the customer of possible choices Assist in the selection of the preferred option . Address...

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Inform the customer of possible choices Assist in the selection of the preferred option . Address what action you would take if you were unable to satisfy the customer need Seek appropriate assistance where appropriate Provide prompt service to customers Establish and maintain rapport with customers What action might be taken if there was a complaint Provide assistance should there be a specific need Propose cross-selling opportunities that may be apparent Seek customer feedback Review customer satisfaction Use feedback to improve customer service Inform the customer of possible choices Assist in the selection of the preferred option . Address what action you would take if you were unable to satisfy the customer need Seek appropriate assistance where appropriate Provide prompt service to customers Establish and maintain rapport with customers What action might be taken if there was a complaint Provide assistance should there be a specific need Propose cross-selling opportunities that may be apparent Seek customer feedback Review customer satisfaction Use feedback to improve customer service