Suppose you are the project manager leading a project that would merge the five departments into one
Fantastic news! We've Found the answer you've been seeking!
Question:
Suppose you are the project manager leading a project that would merge the five departments into one centralized department. How will you define the problem in making a business case based on the scenario below?
Transcribed Image Text:
FCH Scenario Fielder Community Hospital Scenario Fielder Community Hospital (FCH) has five campuses. Each campus is in a different geographical location: North (rural), South (suburban), Downtown (metropolitan/city center), Children's (metropolitan/city center), and Long-Term Acute Care (LTAC) (suburban). There are 227 physicians, physician assistants (PAs), and nurse practitioners (NPS) at FCH. Many of these individuals see patients at all five facilities. Each campus currently uses a hybrid medical record and stores paper records at each of their respective facilities. Health information management (HIM) staff are responsible for retrieving records from the floor of each facility and carrying them back to the facility's HIM department for indexing and scanning. FCH leadership has budgeted $4,000,000 to transition to a fully digital electronic health record (EHR). They have selected Synesthor EHR as the vendor. This allocation is only enough money to meet the requirements to remain compliant and does not cover the costs of investing in cutting-edge technology. The hospital will also be merging the HIM department from each campus into one centralized location. Currently, each of the five HIM departments has a director, with subdepartments to support release of information (ROI), coding, and deficiency tracking/data management duties. Departmental staffing has traditionally been structured per facility. Each department will be merged into one centralized location, under the leadership of one HIM system director. The new centralized space will hold 125 people (reference the Current HIM Staff table), with room for 10 percent growth. The number of employees is expected to increase with facility growth. The facilities with 35 or fewer employees move at a slower pace due to the patient volume and size of the facilities. The facilities with more than 50 employees are fast-paced and numbers-driven. Of the five facilities, only the South facility has great patient satisfaction scores. The Downtown facility is one of the larger facilities and has very low patient satisfaction scores. The other facilities have scores that need improvement. The South facility, that scores well, does not want to be associated with the poorly scoring and mediocre facilities. New leadership in FCH supports remote work for the coding and revenue cycle positions. Remote employees will need new laptops, telephones, and VPN access to the EHR. This will cost $2,100 per employee. In-house employees will need new desktop computers and telephones because the current equipment is outdated. This will cost $2,700 per employee. (See the operational budget.) The HIM system director, HIM managers, and HIM supervisors will be responsible for training the employees, and this training on the new EHR system will occur during work hours. In the current hybrid system, productivity fluctuations are due to patient volume. In the new system, productivity fluctuations are anticipated to be in intervals due to employees spending extra time training and because of the learning curve associated with operating in the new system. Some employees have been in the department for over 20 years and are not as technologically savvy as the newer employees, many of whom are recent graduates. 1 FCH Scenario Fielder Community Hospital Scenario Fielder Community Hospital (FCH) has five campuses. Each campus is in a different geographical location: North (rural), South (suburban), Downtown (metropolitan/city center), Children's (metropolitan/city center), and Long-Term Acute Care (LTAC) (suburban). There are 227 physicians, physician assistants (PAs), and nurse practitioners (NPS) at FCH. Many of these individuals see patients at all five facilities. Each campus currently uses a hybrid medical record and stores paper records at each of their respective facilities. Health information management (HIM) staff are responsible for retrieving records from the floor of each facility and carrying them back to the facility's HIM department for indexing and scanning. FCH leadership has budgeted $4,000,000 to transition to a fully digital electronic health record (EHR). They have selected Synesthor EHR as the vendor. This allocation is only enough money to meet the requirements to remain compliant and does not cover the costs of investing in cutting-edge technology. The hospital will also be merging the HIM department from each campus into one centralized location. Currently, each of the five HIM departments has a director, with subdepartments to support release of information (ROI), coding, and deficiency tracking/data management duties. Departmental staffing has traditionally been structured per facility. Each department will be merged into one centralized location, under the leadership of one HIM system director. The new centralized space will hold 125 people (reference the Current HIM Staff table), with room for 10 percent growth. The number of employees is expected to increase with facility growth. The facilities with 35 or fewer employees move at a slower pace due to the patient volume and size of the facilities. The facilities with more than 50 employees are fast-paced and numbers-driven. Of the five facilities, only the South facility has great patient satisfaction scores. The Downtown facility is one of the larger facilities and has very low patient satisfaction scores. The other facilities have scores that need improvement. The South facility, that scores well, does not want to be associated with the poorly scoring and mediocre facilities. New leadership in FCH supports remote work for the coding and revenue cycle positions. Remote employees will need new laptops, telephones, and VPN access to the EHR. This will cost $2,100 per employee. In-house employees will need new desktop computers and telephones because the current equipment is outdated. This will cost $2,700 per employee. (See the operational budget.) The HIM system director, HIM managers, and HIM supervisors will be responsible for training the employees, and this training on the new EHR system will occur during work hours. In the current hybrid system, productivity fluctuations are due to patient volume. In the new system, productivity fluctuations are anticipated to be in intervals due to employees spending extra time training and because of the learning curve associated with operating in the new system. Some employees have been in the department for over 20 years and are not as technologically savvy as the newer employees, many of whom are recent graduates. 1
Expert Answer:
Answer rating: 100% (QA)
Answer To define the problem and make a business case for merging the five departments into one centralized department at Fielder Community Hospital F... View the full answer
Related Book For
Cost Management Measuring Monitoring And Motivating Performance
ISBN: 9781118168875
2nd Canadian Edition
Authors: Leslie G. Eldenburg, Susan Wolcott, Liang Hsuan Chen, Gail Cook
Posted Date:
Students also viewed these general management questions
-
1. Plot the frequencies of the 200 most common surnames: for each surname, its rank should be on the x-axis, and its frequency should be on the y-axis
-
Planning is one of the most important management functions in any business. A front office managers first step in planning should involve determine the departments goals. Planning also includes...
-
Managing Scope Changes Case Study Scope changes on a project can occur regardless of how well the project is planned or executed. Scope changes can be the result of something that was omitted during...
-
Blackmon Company provides locator services to the city transportation departments. Blackmons service involves installing a dedicated hardware transmitter in each city bus. This transmitter provides...
-
A time study showed that, on average, the productivity of a worker after t hours on the job can be modeled by P = 27t + 6t2 - t3 , 0 t 8 where P is the number of units produced per hour. After how...
-
A corporation is an economic entity that, unlike a person, cannot own a property and borrow money in its own name.....True or False?
-
Below is the trial balance on 31 December 2008 of a sole traders business, prior to adjustment, and the adjustments which must be made at balance sheet day: Additional information: a Stock on 31...
-
Colorado Mountain Mining paid $507,700 for the right to extract mineral assets from a 500,000-ton deposit. In addition to the purchase price, Colorado also paid a $600 filing fee, a $1,700 license...
-
The requirement of this assignment is prepare a written response based on the guidelines below. Submit the completed assignment (in Microsoft Word) through the submission link below. Your assignment...
-
The vice-president of sales and marketing, Madison Tremblay, is trying to plan for the coming year in terms of production needs to meet the forecasted sales. The board of directors is very supportive...
-
Please finish all code labeled with TODO in this ticket store application. Comment as much as possible so I can learn! Thank You! package week_7.q2_ticket; import java.util.*; /** * A data structure...
-
Houghton Chemicals, which started operations one year ago, has two divisions: Alloys and Petro. Both divisions invest heavily in R&D, which is assumed to generate benefits for five years. R&D...
-
Journalize the following transactions in the accounts of Zippy Interiors Company, a restaurant supply company that uses the allowance method of accounting for uncollectible receivables: May 24. Sold...
-
Western Manufacturing produces a single product. The original budget for April was based on expected production of 12,000 units actual production for April was 10,800 units. The original budget and...
-
The assembly division of Fenton Watches, Inc., uses the weighted-average method of process costing. Consider the following data for the month of May 2020: Beginning work in process (May 1)* Physical...
-
Dr. Miller a sole proprietor bought medical equipment in 2016 for $600,000. He correctly took depreciation expense on this equipment of $312,000 and then sold this equipment in the current year...
-
Discuss how fiscal activity can impact decision making in a behavioral health care setting. In particular, your response should examine how fiscal information such as types of cost (e.g., labor,...
-
How does the organizational structure of an MNC influence its strategy implementation?
-
Suppose Jackson Jets is a small company that customizes Learjets for wealthy clients. At present, the company's managers are negotiating with three potential customers for next year's sales. The...
-
The following financial data are for the evaluation of performance for Prairie Mining: Average operating assets........................ $500,000 Net operating income.................................
-
What adjustments should be made to static budgets before they are used for management performance evaluation?
-
Prepare a statement of estimated cash receipts and disbursements for October 2007 for the Aquarius Company, which sells one product, herbal soap, by the case. On October 1, 2007, part of the trial...
-
Computer Superstores Inc. has a strong belief in using highly decentralized management. You are the new manager of one of its small computer boutiques. You know a great deal about how to buy, how to...
-
Daphne Kite Company wants a master budget for the next three months, beginning January 1, 2008. It desires an ending minimum cash balance of $5,000 each month. Sales are forecasted at an average...
Study smarter with the SolutionInn App