Teams can make products, provide services, negotiate deals, coordinate projects, offer advice and make decisions. Discuss on problems-solving teams.

(5 marks)

QUESTION 2

Communication is the process of transfer and understanding of meaning. List FIVE (5)written of communication.

(5 marks)

QUESTION 3

Emotions is the intense feelings that are directed at someone or something. Moods is a feelings that tend to be less intense than emotions and that lack a contextual stimulus. Discuss FOUR (4)sources of emotions and moods.

(8 marks)

QUESTION 4

Ability is an individual's capacity to perform the various tasks in job.

1. Explain intellectual ability

(5 marks)

1. Explain physical ability

(5 marks)

QUESTION 5

We have thousands of attitude, but OB focuses our attention on a very limited number of work-related attitudes. These tap positive or negative evaluations that employees hold about aspects of their work environments. Elaborate FIVE (5)major job attitudes

(10 marks)

QUESTION 6

Managers is an individual who achieves goals through other people. Organization is a consciously coordinated social unit, composed of two or more people that functions on a relatively continuous basis to achieve a common goals or set of goals.

1. Discuss THREE (3)management roles

(6 marks)

1. Discuss THREE (3)management skills

(6 marks)