1. The case only covers the surface of how the changing social media landscape is introducing challenges...
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Question:
1. The case only covers the surface of how the changing social media landscape is introducing challenges for managing employees. What additional incidents have you observed? What other challenges face organizations dealing with online interactions among employees, or employees and third parties?
2. How open are you online? Why do you take this approach?
3. How do you think the incident with the conference attendees could have been handled differently? What should the respective companies have done?
4. How do you think companies should respond to social media and the online presence of their employees? What should a social media policy look like?
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