You work in QC at a company making electronic toys. The production manager has implemented a new
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Question:
You work in QC at a company making electronic toys. The production manager has implemented a new soldering process for electronic components. Using statistics, you report that the new process has decreased the defect rate by 2%. However, the Operations Manager reports that the defect rate has increased by 1%.
Discuss how both managers can be correct even if you use the same dataset.
Discuss how the data could be better reported to convey the true changes.
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