The use of social media has the potential to significantly change the delivery of training in organizations.
Question:
The more dynamic the workplace, the more it may make sense to deliver training when it is needed by employees. In a dynamic environment, rather than providing structured training aimed at removing present or anticipated deficiencies, the use of technology such as social media can provide helpful direction to employees precisely when they need it.
The traditional training approach is meant to remove a deficit. The use of social media in training can shift the impact of training to supporting performance. Which approach do you think is better? Explain.
The use of social media allows training to be on demand and available when needed. Can you still apply the four levels of training evaluation (reaction, learning, application, and financial return) to this type of training? Describe.
Can both the traditional deficit-reduction approach to training and the social media style of training be useful in the same organization? Describe.
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