A national retail chain with presence in all major states and cities of the country wants...
Fantastic news! We've Found the answer you've been seeking!
Question:
Transcribed Image Text:
A national retail chain with presence in all major states and cities of the country wants to introduce an offer to the customers for the shopping during the Holiday Season. The salient features of this offer are as below: 1. The offer will be valid on the items bought from Labor Day 5th September 202205/2022 to 1st January 2023. 2. This offer will be provided to the customers who have bought an average of $ 1,000.00 plus per month merchandise from this company in last one year 3. The Customer Service Agent of the company will call the clients who meet the criteria as per No. 2) above and offer the following: a. The Customer will open a new Credit Card, the new card can be opened from 15th August 2022 to 1st January 2023. b. The card will have no fee. The special offer is, the customer after opening the new store credit card, as part of his first transaction will donate $25.00, $50.00 or $100.00, this amount so collected from all the customers till 1st January 2023, will be distributed among three charities: C. . The customer can give the preference as to which charity his/her donation go to, it can be one, two or all three charities and can allocate the amount to all charities from his donation amount. ● . Make a Wish Foundation St Jude's Cancer Research for Children Breast Cancer Research The customers who open the new credit card and donate any of the three amounts as mentioned in 3. (b), will be rewarded by the company, The customer will get cash back in the form of a store credit (it will be a Gift Card ). d. The offer will be valid on the purchase made in store or online from the Labor Day (09/05/2022) to the New Year Day (01/01/2023) The amount of the eligible Gift Card as reward will be calculated on 31st March 2023 by then the customer should have paid all due amounts and returned / exchanged any merchandise (no reason will be asked for return / exchange if the merchandise is not used and in original packing). After 1st April 2023 there will be no return / exchange of the merchandise bought with offer. . • • e. The individual reward to the customers will be as below: The customers who donate $ 25.00 will get cash back reward of 5.0 % . The customers who donate $ 50.00 will get cash back reward of 7.5 % The customers who donate $ 50.00 will get cash back reward of 10.0 % The software for this card and the whole process needs to be created and merged with the company's existing system. To facilitate the process the customer service agents from the company will call the eligible customers, explain about the offer and if the customer is interested then create a new profile, ( (which will be different from the already existing profile, as the company intends to give a couple of such offers every year as part of community service ). The Assignment is - Frame Questions to Gather the Requirements for the whole process. The information should be in detail so that a complete requirement document can be written from the information gathered. A national retail chain with presence in all major states and cities of the country wants to introduce an offer to the customers for the shopping during the Holiday Season. The salient features of this offer are as below: 1. The offer will be valid on the items bought from Labor Day 5th September 202205/2022 to 1st January 2023. 2. This offer will be provided to the customers who have bought an average of $ 1,000.00 plus per month merchandise from this company in last one year 3. The Customer Service Agent of the company will call the clients who meet the criteria as per No. 2) above and offer the following: a. The Customer will open a new Credit Card, the new card can be opened from 15th August 2022 to 1st January 2023. b. The card will have no fee. The special offer is, the customer after opening the new store credit card, as part of his first transaction will donate $25.00, $50.00 or $100.00, this amount so collected from all the customers till 1st January 2023, will be distributed among three charities: C. . The customer can give the preference as to which charity his/her donation go to, it can be one, two or all three charities and can allocate the amount to all charities from his donation amount. ● . Make a Wish Foundation St Jude's Cancer Research for Children Breast Cancer Research The customers who open the new credit card and donate any of the three amounts as mentioned in 3. (b), will be rewarded by the company, The customer will get cash back in the form of a store credit (it will be a Gift Card ). d. The offer will be valid on the purchase made in store or online from the Labor Day (09/05/2022) to the New Year Day (01/01/2023) The amount of the eligible Gift Card as reward will be calculated on 31st March 2023 by then the customer should have paid all due amounts and returned / exchanged any merchandise (no reason will be asked for return / exchange if the merchandise is not used and in original packing). After 1st April 2023 there will be no return / exchange of the merchandise bought with offer. . • • e. The individual reward to the customers will be as below: The customers who donate $ 25.00 will get cash back reward of 5.0 % . The customers who donate $ 50.00 will get cash back reward of 7.5 % The customers who donate $ 50.00 will get cash back reward of 10.0 % The software for this card and the whole process needs to be created and merged with the company's existing system. To facilitate the process the customer service agents from the company will call the eligible customers, explain about the offer and if the customer is interested then create a new profile, ( (which will be different from the already existing profile, as the company intends to give a couple of such offers every year as part of community service ). The Assignment is - Frame Questions to Gather the Requirements for the whole process. The information should be in detail so that a complete requirement document can be written from the information gathered.
Expert Answer:
Answer rating: 100% (QA)
1 What is the scope of the offer what items will be included in the offer Answer The scope of the offer is that it will be valid on the items bought from Labor Day 5th September 2022 to 1st January 20... View the full answer
Related Book For
Business Analytics Methods Models and Decisions
ISBN: 978-0321997821
2nd edition
Authors: James R. Evans
Posted Date:
Students also viewed these business communication questions
-
Suppose a country wants to introduce an earned income tax credit (EITC) for single mothers with children. It plans to implement it in the following way: - For earnings below $5; 000; a tax credit of...
-
A credit card company operates two customer service centers: one in Boise and one in Richmond. Callers to the service centers dial a single number, and a computer program routs callers to the center...
-
A major West Coast power company surveyed 50 customers who were asked to respond to the statement, "People should rely mainly on themselves to solve problems caused by power outages" with one of the...
-
March 31, 2014, adjusted trial balance for Brenner Climbing Adventures has been alphabetized as follows: Required Journalize the closing entries. No. Account Debit Credit $ 2,600 168 Accumulated...
-
The figure shows a steel pressure cylinder of diameter 5 in that uses six SAE grade 4 steel bolts having a grip of 10 in. These bolts have a proof strength of 65 kpsi. Suppose the bolts are tightened...
-
Rob Davis, Stewart Vintu, and Vern Wilson are liquidating their partnership. Before selling the assets and paying the liabilities, the capital balances are Davis $40,000; Vintu, $24,000; and Wilson,...
-
How do the ideas of a general McCabe-Thiele procedure and the concept of unit operation relate to each other?
-
Establishing price for an outsourcing decision Lunn Company makes and sells lawn mowers for which it currently makes the engines. It has an opportunity to purchase the engines from a reliable...
-
If a person borrows $ 3 0 0 0 at 8 % interest and never makes any payments how much would the loan balance be after three years
-
The following information is from the unadjusted trial balance for Journeys End Company prepared at October 31, 2023, the end of the fiscal year: Rent and salaries expense are equally divided between...
-
You purchased a 25 year bond with a 5% coupon rate at par value. You held the bond the entire 25 years and were able to life of the bond. What is the realized yield on the bond? 5% 6% 4% 7%
-
kobe buys a used Truck for $12,000 and spends $600 on a new radio that is made in the U.S. what the result of these two transactions?
-
hi can u paraphrase this and make it to 2600 words pls: not my work this is the essay I wrote these are the links I do need footnote as well. Journal articles: Ravnyshyn v Drys, [2005] BCJ No 831,...
-
Simplify the radical, then approximate it to two decimal places. 288
-
Analytically re-calculate the force R acting on point C. It will no longer be 687.5 N as previously found and listed in the slides 800 N 500 N A 55 40 40 D B 80 60 R C
-
complete the IRS tax return for tina's sole proprietorship business. complete form 1040 schedule c, and forms required by schedule c: forms 4562 (depreciation) and 8829 (home office) for tina's...
-
12-32. Examine the following two-factor analysis of variance table: Source SS df Factor A 162.79 4 Factor B AB Interaction 262.31 12 Error Total 1,298.74 84 MS F-ratio 28.12 a. Complete the analysis...
-
The following exercises are not grouped by type. Solve each equation. x610x -9
-
A stockbroker calls on potential clients from referrals. For each call, there is a 10% chance that the client will decide to invest with the firm. Fifty five percent of those interested are found not...
-
Call centers have high turnover rates because of the stressful environment. The national average is approximately 50%. The director of human resources for a large bank has compiled data about 70...
-
Suppose that a manufacturer can produce a part for $ 10.00 with a fixed cost of $ 5,000. The manufacturer can contract with a supplier in Asia to purchase the part at a cost of $ 12.00, which...
-
Continue the analysis of Exercise 14.5. (a) Compare the three binary models on the basis of statistical significance of NDISEASE. (b) Compare the three binary models on the basis of the estimated...
-
Use a 50\% subsample of the fishing mode choice data of Section 15.2. (a) Estimate the conditional logit model of Section 15.2.1. (b) Comment on the statistical significance of parameter estimates....
-
Consider a latent variable modeled by y = x + , with N [ 0 , 1 ] . Suppose we observe only y = 2 if y < , y = 1 if y < U , and y = 0 if y U , where the upper limit U is a known constant...
Study smarter with the SolutionInn App