1. Advise Sara on whether she is really learning some valuable lessons as a potential manager. 2....
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2. What should Sara tell Johnny on her review of her experiences?
3. Which managerial roles has Sara been carrying out as indicated by her activity log?
Sara Fenton was excited about having been recruited into the restaurant manager training program at a national restaurant chain. As an assistant manager to Johnny Sanchez, she would perform a variety of managerial duties at a busy restaurant in suburban Cleveland,
Ohio. If she performed well in her responsibilities for two years, she would be assigned to manage her own restaurant within the chain.
Before shifting into her job as assistant manager, first Sara had to spend six weeks on the wait staff. “This assignment was a natural for me because I had worked part-time as a server for several years in high school and college,” Sara said. “Working in the dining room was also a good way to learn more about the restaurant where I would be an assistant manager.” After performing well as a server, and earning wonderful tips, Sara was appointed to the assistant manager position as promised.
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