1. Discuss why knowledge management is crucial to the success of an organization. How does a company implement knowledge management and what are the processes for implementing it? Discuss the different components in a knowledge-management system.
2. Although it sounds like a rhetorical question, let's start with explaining why it is important for corporations to capture and manage knowledge.
3. Some of you indirectly brought up a good point that KM stimulating a culture change, but we did not discuss the 'existing' culture established in organizations. What role culture plays in knowledge management implementation?
4. how does the Internet and Web technologies help improve knowledge management systems?