1. Dr. Beasley, the senior member of the practice, tells you that he has heard that a performance management system might be a good idea. He asks you to explain the key features of such a system to him. Please provide him with a detailed discussion.
2. One of the problems at FRMA is that job duties are unclear. Discuss the information you would need to help FRMA resolve this problem, and explain how you would get this information.
3. The following is part of a generic job description for registered nurses obtained from O*NET.
29-1111.00 - Registered Nurses: Assess patient health problems and needs, develop and implement nursing care plans, and maintain medical records. Administer nursing care to ill, injured, convalescent, or disabled patients. May advise patients on health maintenance and disease prevention or provide case management. Licensing or registration required.
Expand this generic job description in the context of FRMA’s mission.
4. You are advising Dr. Beasley about developing a performance plan for the employees in the practice. What factors should he consider in developing this plan?
5. Explain the responsibilities of the supervisor and the employees during the performance execution and review phases.
Front Range Medical Associates (FRMA) is a small medical practice owned by four doctors who are general practitioners. The mission of FRMA is to provide the best health care and medical assistance for the families of Granite, a mid-size city at the base of the Rocky Mountains. FRMA employs three clerical employees, four nurses, two physicians’ assistants, two laboratory technicians, and a custodian.