1. Green logistics advocates a type of SCM that minimizes the environmental impacts including climate change, air pollution, water pollution, soil degradation, solid waste, noise, vibration, and accidents. True or False?
2. 3D printing will significantly increase lead times in manufacturing. True or False?
3. Marketing strategies in a CRM system focus on long-term relationships with customers instead of transactions. True or False?
4. 3D printing plays all of the following roles in a SCM environment except:
a. Customers demand will be met more quickly and more specifically
b. Manufacturers will print-on-demand, eliminating the need to carry inventory
c. Traditional printers will become cheaper
d. New designs will come to market much quicker
5. A CRM system includes all of the following activities except:
a. Manufacturing automation
b. Customer support
c. Order processing
d. Sales automation
6. All of the following are among SCM technologies except:
a. Internet of Things (IoTs)
b. Drones
c. 3D printing
d. Unified databases