1. How can social network analysis be used in the telecommunications industry? 2. What do you think...

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1. How can social network analysis be used in the telecommunications industry?
2. What do you think are the key challenges, potential solution, and probable results in applying SNA in telecommunications firms?

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Business Intelligence and Analytics Systems for Decision Support

ISBN: 978-0133050905

10th Edition

Authors: Ramesh Sharda, Dursun Delen, Efraim Turban

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Question Posted: Dec 30, 2014 11:14 AM

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1. How can social network analysis be used in the telecommunications industry? 2. What do you think...

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1 It can help telecommunications companies listen to and understand the needs and wants of customers ...View the full answer

Business Intelligence and Analytics Systems for Decision Support

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