1. How do you explain Kenny’s acceptance by so many other people and the respect they have for him?
2. Can all supervisors operate the way Kenny does and be effective? Explain your answer.
3. Given Kenny’s effectiveness in his present job, would you recommend promoting him into high levels of management? Explain.
4. Review the characteristics of transformational leadership (Exhibit 8-6), adaptive leadership, and servant leadership (Exhibit 8-9). Which characteristics apply to Kenny?