1. Implementing telepresence seems to have other, less tangible, advantages beyond travel cost savings. What are some of those? How do you quantify them to make the case for investing in the technology? Provide at least two fully developed examples.
2. DLA Piper, MetLife, and the other companies featured in the case are very optimistic about the technology. However, other than its cost, what are some potential disadvantages of implementing telepresence in organizations?
3. Do you think meetings conducted through telepresence technology will be similar to face-to-face ones as the technology becomes more pervasive? How would the rules of etiquette change for telepresence meetings? Which type of meeting would you like best?

Sprawling international law firm DLA Piper has upgraded from videoconferencing to telepresence, which will save the firm nearly $1 million per year in reduced travel costs and lost productivity. The conferencing gear that simulates across the-table meetings has “a provable and achievable return on investment over five years, and may actually pay for itself before then,” says Don Jaycox, CIO of DLA Piper U.S.