1. In small groups, discuss David’s entrance at the beginning of the video. How does the “rock star” quality of the entrance add to or detract from the news he is delivering?
2. What mistakes does David make in the way he delivers his news once he takes the microphone?
3. As David, compose an email message to employees explaining that they are keeping their jobs and that you are staying on as manager. Attach to your message a creative electronic invitation asking them to join you in a celebration of the company and the part they play in making the company a success.