1. Name at least three mistakes that Sherman made in interviewing Lee and Jackson.
2. The chapter identifies some of the characteristics of a good interview. In what ways could Sherman have changed the interview?
3. What were some of the threats and claims made that Sherman could not prove? Is it ever acceptable to make a threat that involves physical violence?
4. The book identifies specific locations where interviews should take place. Is the “interrogation room” one of those places? Where should Sherman have met with Lee and Jackson?

A small group of dockworkers in California, working for Topside Industries, an international shipping company, was being investigated concerning its involvement in a theft. The theft itself was a rather simple operation. The dock hands unloading foreign-made products acted in collusion with their supervisors in order to steal certain items, which they marked on official invoices as “missing” or “damaged” due to shipping.
They later sold the items on the black market and split the money between the conspirators. The fraud was discovered when Longstreet Enterprises’ Asian subsidiary contacted Meade about an unusual number of microwaves that were lost during shipment from Korea to Long Beach.
Young Mr. Sherman, the newest member of Meade’s security team, decided to simultaneously interview Mr. Lee and Mr. Jackson, two dockworkers, concerning their involvement in the fraud.