1. Use DEA to identify the efficient and inefficient terminal operations.  Formulate the problem as a linear programming model, and solve using computer software such as Excel Solver that permits input file editing between runs.

2. Using the appropriate reference set of efficient terminals, make recommendations for changes in resource inputs for each inefficient terminal.

3. What recommendations would you have for the one seriously inefficient terminal in regard to increasing its outputs?

4.  Discuss any shortcomings in the application of DEA to Mid Atlantic Bus Lines.