1. What does senior management want? 2. What does Brenda want? 3. What does the Florida sales...

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1. What does senior management want?
2. What does Brenda want?
3. What does the Florida sales team want?
4. How would you describe the Florida sales team?
5. Describe the systems at play here.
6. If you were in Brenda's position and had discovered what Jay was doing, what's your assessment of him?
7. What would you do and why?
8. What lessons can you draw from today's class?
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