1. What is moral leadership, and why is it increasingly important for global business?
2. What types of leadership are necessary for leading change? In what ways has Costco’s management demonstrated such leadership?
3. What motivational impact might Costco’s handling of the Cuernavaca expansion have on employees, both in Mexico and internationally? Explain.

When Costco Wholesale procured land to construct a new warehouse in Cuernavaca, Mexico in 2001, it had no idea that the purchase would spark a two-year clash between anti-globalization protesters and senior management. The leading U.S. warehouse club operator was looking to continue its international expansion, and the Mexican government’s auctioning of a site occupied by a dilapidated hotel and casino known as the Casino de la Selva presented a strategic opportunity.