1. What suggestions can you make to Margot about overcoming cross-cultural communication barriers? 2. What might be...
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2. What might be the factor or factors contributing to any errors Margot might be making in terms of cross-cultural communication?
3. To what extent do you think the three staff members mentioned above are being too harsh in judging Margot's attempts at establishing rapport?
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Leadership Research Findings, Practice and Skills
ISBN: 978-1285866369
8th edition
Authors: Andrew J. Dubrin
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