1. What were Baker’s intentions in the conversation with Rennalls? Were they fulfilled or not, and why?
2. Was Baker alert to nonverbal signals? What did both Baker and Rennalls communicate to one another by nonverbal means?
3. How did Baker’s view of himself affect the impression he formed of Rennalls?
4. What kind of interpersonal relationship had existed between Baker and Rennalls prior to the conversation described in the case? Was the conversation consistent or inconsistent with that relationship?
5. What, if anything, could Baker or Rennalls have done before, during, or after the conversation to improve the situation?
6. How would you characterize the personality attributes of Baker and Rennalls?
7. What perceptual errors and attributions are evident?