1. What’s your reaction to these events? Do you think your reaction is influenced by the culture, values, and traditions of the country in which you find yourself? Explain.

2. Look at what Hofstede’s and the GLOBE findings say about France. How would you explain these workers’ actions given these findings?

3. We’ve said throughout this chapter that it’s important for managers to be aware of external environmental forces. Discuss this in light of these events.

4. What might the French managers have done differently in this situation, especially prior to the point where workers felt they had to make their point by taking them hostage? Explain.