1. Which types of change implementation tactics did Jack Welch apply to the Work Out program at General Electric? Do you think coercion would have been an effective tactic? Why or why not?
2. Describe what the “culture of boundarylessness” at General Electric might be like. What might company rituals and ceremonies look like? How do you envision a company hero behaving in this kind of a culture? What do you think are the key cultural values in this changed culture at General Electric?