1. You want to let the sales manager know which clients you will be visiting within your territory next week. Which communication channel would you select and why?
2. One of your clients complained about a late delivery of a shipment of drugs that was promised by a certain date. You must provide a response to the problem. Which communication channel would you select and why?
3. You will be attending the annual sales convention in Las Vegas, and while there you want to meet a colleague who works in the Australian subsidiary of your firm who will also attend the meeting. Which communication channel would you select to set up your meeting in advance and why?