A consultant claims that by following his advice, an insurance-processing center can reduce the time required to

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A consultant claims that by following his advice, an insurance-processing center can reduce the time required to process a claim for storm damage from the current average length of 6.5 to 5 work-days. He claims that his method obviously works so H0: μ ≤ 6.5. He says he can save the insurer further money because he can test this hypothesis by measuring the time to process a single claim. What’s wrong with this approach?
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