A fast food franchise tracked the number of errors that occurred in customers' orders. These included wrong

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A fast food franchise tracked the number of errors that occurred in customers' orders. These included wrong menu item, wrong size drink, lack of condiments, wrong price total, and so on. Some orders may have more than one error. In one week, 1500 orders were filled, and a total of 72 errors were discovered. Find the control limits for a c-chart. Is order accuracy good or bad in your opinion?

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OM6 operations supply chain management

ISBN: 978-1305664791

6th edition

Authors: David Alan Collier, James R. Evans

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