A local fast-food restaurant wants to analyze its drive-thru window. At this time, the only information known

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A local fast-food restaurant wants to analyze its drive-thru window. At this time, the only information known is the average number of customers in the system (4.00) and the average time a customer spends at the restaurant (1.176 minutes). What are the arrival rate and the service rate?


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Operations And Supply Chain Management

ISBN: 287

14th Edition

Authors: F. Robert Jacobs, Richard Chase

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