A maintenance group improves the effectiveness of its repair work by monitoring the number of maintenance requests

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A maintenance group improves the effectiveness of its repair work by monitoring the number of maintenance requests that require a second call to complete the repair. Twenty weeks of data are shown in Table 6E.7.
A maintenance group improves the effectiveness of its repair work

a. Find trial control limits for this process.
b. Design a control chart for controlling future production.

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Managing Controlling and Improving Quality

ISBN: 978-0471697916

1st edition

Authors: Douglas C. Montgomery, Cheryl L. Jennings, Michele E. Pfund

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