aIdentify which perspective(s) of the balanced scorecard each of the following critical success factors relates to by

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aIdentify which perspective(s) of the balanced scorecard each of the following critical success factors relates to by placing an X in the appropriate cell. Each success factor could relate to more than onecategory.

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Managerial Accounting

ISBN: 978-0078025518

2nd edition

Authors: Stacey Whitecotton, Robert Libby, Fred Phillips

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Question Posted: Feb 27, 2015 10:20 AM

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aIdentify which perspective(s) of the balanced scorecard each of the following critical success factors relates to by

Question:

BALANCED SCORECARD PERSPECTIVES Critical Success Factor Financial Customer Internal Business Learning and Growth Contribution margin by product Quality Employee empowerment Information systems capabilities New markets Product innovation Productivity

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