Angus McIndoe wants to modernize his popular restaurant by adapting it more closely to the preferences of his repeat customers—keeping track of his customers’ likes and dislikes. Information such as where they like to sit, what they like to eat, and when they normally arrive at the restaurant are all items of interest to him, since he believes that in this way he can better serve his customers. Angus has asked you to develop a system for him that will help make his customers happy while increasing his business.
You have heard what Angus had to say about his customers. There are certainly more preferences that he can keep track of.
Develop a problem definition for Angus, similar to the one developed for Catherine’s Catering in this chapter.