Assume that your company is considering the purchase of an ERP. In anticipation of this purchase, you

Question:

Assume that your company is considering the purchase of an ERP. In anticipation of this purchase, you must identify some processes that the company should target for BPR. But first, your supervisor asked you to suggest a ‘‘framework’’ that the company should use for these BPR projects. Explain the steps that should be included in this framework.