Balding Inc. is the official producer of basketballs used in NBA tournaments. The Dallas Mavericks have placed

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Balding Inc. is the official producer of basketballs used in NBA tournaments. The Dallas Mavericks have placed a large order for Balding’s Fusion basketballs of 29.5- inch diameter, which feature exclusive micropump technology. Jennifer Boling, the Mavericks’ head of bas-ketball operations, says she will accept only basketballs within 0.2- inch tolerance (i. e., those with diameters between 29.3 and 29.7 inches). Balding’s production manager sets the mean of its basketball manufacturing process at 29.5 inches and would like to ensure that 95% of its output will meet Boling’s requirements. What should be Balding’s process capability ratio?
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Managing Business Process Flows Principles of Operations Management

ISBN: 978-0136036371

3rd edition

Authors: Ravi Anupindi, Sunil Chopra, Sudhakar Deshmukh, Jan Van Mieg

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