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business
human resource management

Questions and Answers of Human Resource Management

1. Explain how Domino's strategy differed from its competitors. 2. Has the firm been able to achieve a long-term strategic fit between its strategy and HR practices in your opinion? Why or why
EEO legislation was prompted by significant social events. List those events and describe how they influenced the passage of various EEO laws. Cite and describe the major federal laws and court
1. What is your position on this issue? Provide two or three reasons to support your argument. 2. If you were an HR manager of a company, what pet policy would you set and how would you implement
Why is accounting for employee motivation such an important aspects of designing today's jobs? The job characteristics model has five components that enhance employee jobs- skill variety, task
1. How can a firm know when it's a good idea to implement telecommuting or not?2. Can you think of any other pros and cons related to telecommuting that aren't mentioned in this case?Not everyone
Name some companies with whom you have done business. Then discuss how you view their employer brands. Would you want to work for them or not? How might these firms improve their employer brands?
How do private employment agencies differ from staffing agencies? What types of employees do each specialize in?
1. Because Mary Barra's father also worked at General Motors, was her hiring an example of nepotism? If you were a business owner, would you want to hire relatives of your employees?2. What would the
Is there a "best" employment process stepwise? What steps must come first and last?
Which principles of learning do you see demonstrated in your own classes? In what ways might you bring other principles into them?
1. Why are a needs assessment and ongoing training important for firms like Whirlpool to conduct? 2. Is focusing on training managers and supervisors prior to training rank-and-file employees a good
Most people expect to receive great service at four diamond hotels. But that's not good enough for Loews. The New-York based hotel chain, which has properties in 16 cities across the United States
Describe how the performance management process is linked to employee selection, training, and development.
Three types of evaluation meetings are described in this chapter. a. What different skills are required for each? What reactions can one expect from using these different skills? b. How can a manager
Discuss how you would go about diagnosing an employee's performance problems. List several factors to consider.
1. Why isn't having the greatest amount of technical expertise the key to being a good supervisor at Google?2. Does Google's research on the performance of its managers surprise you? Why or why
1. Why did Freeport-McMoRan need a performance management system? How might it have helped the company adjust its strategy? 2. Do you think a pen-and-paper performance management system could have
What is a compensation scorecard and how does it help align a company's strategy with its compensation system?
For many businesses in today's belt-tightening economy, decisions on pay need to be strategic to ensure that employees are treated fairly and to ensure that businesses can remain viable. This
Create a list of different types of incentives companies can offer professionals not interested in administrative positions.
The facts of the case are straightforward. A shop floor dispute at an automobile parts manufacturing plant in Hamilton, Iowa, ended with one worker killing another. At about 2:00 p.m., police
Describe what it means for HR managers when employees win an election to unionize? What can HR do at this point to make sure the employee's and company's interests align?
While private sector unions may be rapidly declining in the United States, public sector unions are still strong . . . or at least were. In 2011, public sector unions representing teachers, prison
Do you think the fundamental principles of getting employees highly involved with their work provides an adequate context for designing high-performance work systems? What other concerns or
Although achieving both horizontal and vertical fit are important with regard to high performance work systems, which do you consider more critical and why?
This chapter emphasizes the processes required to implement a high-performance work system. What are the most critical steps to successfully implementing one?
Do high-performance work systems always result in a win-win situation for employers and their employees? Why or why not?
1. Identify how Synder's-Lance engages its employees. 2. Why might it be more effective to implement an entire new system like an HPWS rather than make incremental changes at a production facility
1. Why don't all companies treat their employees like Whole Foods does? Do you think they will in the future? 2. Can "eco-consciousness" effectively be incorporated into high-performance work
1. How does orientation differ from onboarding? 2. Why do you think Microsoft implemented the MACH program? Can you see any drawbacks of doing so? 3. How might the program improve Microsoft's
In 2011, BNSF rolled out a plan to hire more than 4,000 new employees-one of the most ambitious hiring plans ever for the company. Of the new hires, the majority of them (about 2,400) were being
1. How would you go about conducting a job analysis for a job that does not yet exist? 2. What reasons did the selection committee have for selecting only those factors that could not be acquired in
1. What exceptions to the employment-at-will doctrine would the attorney have used to file the lawsuit? 2. Comment on the confidential information policy adopted by Centrex Electronics. Do you agree
1. How does the Pepper Construction's "TEAM" mission help keep the company on track toward better safety. 2. Why should Pepper Construction be concerned about the safety of its subcontractors? Dave
1. Comment on the handling of this case by the supervisor, production manager, and director of human resources. 2. How much concern should organizations show employees before taking disciplinary
1. Why did Eastwood and his general managers take PI's competency assessment prior to administering it to the company's other salespeople? 2. How did the assessment help uncover the skills gap
What stands out as key responsibilities that that Koustrup and Simmons do on a regular basis which gives them satisfaction in their positions?
In this situation, whose rights were affected? What basic rights were at stake?
How could a company such as Abbott benefit from sending an employee to study finance or another business subject?
When a restaurant employee slipped on spilled soup and fell, requiring the evening off to recover, the owner realized that workplace safety was an issue to which she had not devoted much time. A
In what ways does Costco meet the criteria for a "sustainable" organization?
What would you describe as Costco's basic strategy as a retailer? How do human resource practices support that strategy?
How do talent management evidence-based HR support Mundy's efforts to offer solutions?
Based on the description in this case, how well would you say Susan Durbin appreciates the scope of human resource management? What, if any, additional skills of an HR professional would you
How would you expect Dubin's job in a small services company to be different from a similar position in a large manufacturing company?
How do you think hiring and training could work hand-in-hand to help a company such as Abbott meet its business objectives?
Why do you think it is important to tell employee the purpose of a policy?
Suppose some employees are coming to work dressed in a way that distracts others. How could writing a dress code policy help in this situation? If you were a manager, would you rather handle the
Why do you suppose half the managers say talent management is important at their company but only 12 percent say their company is doing it right? In other words, what is missing when people fail to
How might a company that uses talent management gain an advantage over a competitor that treats HR tasks as unrelated activities?
What skills or competencies could help HR manager build stronger relationship with chief financial officers?
Do you use Twitter or LinkedIn? Would you be interested in seeing career-related information in social media such as these?
Should students be concerned that they won't get a job in HR if companies continue to make these types of changes?
What challenges and opportunities do employers face in a climate where half of an organization's employees feel ready to leave?
Imagine you work in the human resources department of a company considering a policy to protect its data on employees' mobile devices. In advising on this policy, what rights should be considered?
What advice would you give or actions would you take to ensure that the policy is administered fairly and equitably?
Why do organizations outsource HRM functions? How does outsourcing affect the role of human resource professionals? Would you be more attracted to the role of HR professional in an organization that
What HRM functions could an organization provide through self-service? What are some of advantages and disadvantages of using self-service for these functions?
How is the employment relationship typical of modern organizations different from the relationship of a generation ago?
Discuss several advantages of flexible work schedules. What are some disadvantages?
How has Cisco Systems prepared itself for responding to trends in labor force?
How have Cisco's HR managers balance concerns for cost and quality?
What qualities of Netflix support the idea that it is a high-performance work system? What other qualities would contribute to it being a high-performance work system?
How could a human resource manager help Radio Flyer get the maximum benefit from the motivational efforts described in this case?
Do you think outsourcing would be harder on employees in a small company such as Radio Flyer than in a large corporation? Why or why not? How could HRM help to smooth the transition?
What additional developments described in this chapter could help Radio Flyer live out the high value it places on learning and innovation?
What are some of the key strategies that companies can utilize with employees to ensuring a successful merger or acquisition?
How could human resource management support decisions about creating a policy for using social media?
What are some of the major challenges companies face when confronted with a merger and acquisition?
When does outsourcing make strategic sense for an organization such as Land O'Lakes?
How does Grove ensure that a cost-conscious practice such as outsourcing is well received by the employees?
What could be an advantage of using a software vendor for mobile HR apps, instead of having your organization's employees create the apps?
Do you agree with how Adam Silver handled the situation? Do leaders really set the tone of an organization's values?
IF an employer's hiring policies give preference to those who are already employed, what is the impact on (a) the company's performance; (b) workers seeking jobs: (c) the communities where a company
To identify instances of sexual harassment, the courts may use a "reasonable woman" standard of what constitutes offensive behavior. This standard is based on the idea that women and men have
Suppose you are a HR manager in a U.S. company. How would you explain to your company's business managers the importance of the EEOC's strategic priorities?
How can organizations motivate employees to promote safety and health in the workplace?
What responsibility do you think Sprint has to the employees of subcontractors working on its communication towers? How well is it meeting that responsibility?
Beyond the steps Sprint says it has taken, what else could it do to meet or exceed OSHA requirements to protect worker safety at its communication towers?
Why do you think "parental discrimination" was the grounds for this complaint instead of a federally protected class? Could you make a case for discrimination on the basis of sex? Why or why not?
How could Professional Neurological Services have avoided this problem?
How would you suggest that your department apply these priorities in planning its management training programs?
What proper steps in an investigation did you witness in this case? Were there any weaknesses?
Do you think that the manager should have allowed the accused employee to enter and participate in the meeting?
Explain how the Carnegie Mellon Study is an example of disparate impact.
How might a bonus related to diversity affect the ways executives promote, train, and develop their employees?
What issues of fairness would you need to consider in tying parts of an executive's bonus to performance on diversity?
How does Morton Salt's safety program surpass the requirements of the OSH Act?
How might a human resource manager at Morton Salt support the company's efforts to promote worker health and safety?
How do the basic human rights - free consent, privacy, freedom of conscience, freedom of speech, and due process - apply to professional football players and the safety risks described here?
Suppose you have taken a job as a trainer in a large bank that has created competency models for all of its positions. How could the competency models help you succeed in your career at the bank? How
What consequences might an organization expect to result from the conditions described by the AtTask Survey?
What elements of motivating jobs has Google put into place, according to this description? Name a few other elements that might be appropriate at Google.
What are the ergonomic challenges of jobs at Google? How does the company give workers flexibility in meeting those challenges?
Based on the information provided, write a simple work flow analysis listing inputs, activities, and outputs of an Amazon distribution center?
In what ways is work at Braunability motivating? What other features of motivating work might BraunAbility be able to offer its employees?
What place would efficient job design have in a company like BraunAbility? How could BraunAbility improve job efficiency in a way that is consistent with the company's emphasis on inclusiveness and
Imagine that you work with the HR director at BraunAbility, and she has asked you to suggest some ways to reinforce employees' sense that their jobs have an important impact on others. What would you
How might an organization use work flow analysis to prevent some of these problems?
How does FedEx handle customer service issues in a way that is different than most?

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