Caterpillar is the world 's leading maker of earth moving machinery and supplier of agricultural equipment The software for its Dealer Business System (DBS), which it licenses to its dealers to help them run their businesses, is becoming outdated Senior management wants its dealers to use a hosted ...

Using an information systems plan senior managers can analyze the idea of turning the system over to ...

Caterpillar is the world's leading maker of earth-moving machinery and supplier of agricultural equipment. The software for

Question:

Caterpillar is the world's leading maker of earth-moving machinery and supplier of agricultural equipment. The software for its Business System (DBS), which it licenses to its dealers to help them run their businesses, is becoming outdated. Senior management wants its dealers to use a hosted version of the software supported by Accenture consultants so Caterpillar can concentrate on its core business. The system had become a de facto standard for doing business with the company. The majority of the 50 Cat dealers in North America use some version of DBS, as do about half of the 200 or so Cat dealers in the rest of the world. Before Caterpillar turns the product over to Accenture, what factors and issues should it consider? What questions should it ask? What questions should its dealers ask?
Dealer
A dealer in the securities market is an individual or firm who stands ready and willing to buy a security for its own account (at its bid price) or sell from its own account (at its ask price). A dealer seeks to profit from the spread between the...