Clarke, Inc., manufactures door panels. Suppose Clarke is considering spending the following amounts on a new total quality management (TQM) program:

Clarke expects the new program would save costs through the following:

Requirements
1. Classify each cost as a prevention cost, an appraisal cost, an internal failure cost, or an external failure cost.
2. Should Clarke implement the new quality program? Give yourreason.

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Strength-testing one item from cach batch of pancls Training cmployces in TQM Training suppliers in TQM Identifying supplicrs who commit to on-time delivery of perfect-quality materials 62,000 25,000 38,000 56,000