Classify each of the following statements as true or false. In each case, provide reasons to explain your answer.
1. The growth of the manufacturing sector in Australia has led to the widespread development of new management accounting techniques.
2. As hierarchical organisational structures give way to team-based structures, management accountants need to learn how to provide their services to employees at all levels of the organisation.
3. Management accounting has a major role to play in developing measures of customer satisfaction.
4. Advances in information technology have changed the way that many businesses conduct their operations, and the way that management accountants supply information to managers.